Position Type : Full time
Salary: 65k - 75k per year
Reporting: Project Manager
Company Overview
Spacecubed is a Social Enterprise, designed to support 100,000 Entrepreneurs by 2025. Our coworking and collaborative spaces, entrepreneurial hubs, programs and events move people from ideas to action. Our community is tackling some of the big social, environmental and economic challenges of our time.
Position Overview
As Community Coordinator, you are the go-to person for the community. You know each and every one of our members and you help them with whatever they need. You are responsible for ensuring our members receive efficient and superior levels of service.
You will be driving community success and executing activation programs and events that captivate our members and amplify the community experience.
This position offers the right candidate an excellent opportunity to be part of something incredible, meet many amazing people and apply your skills to positive social change throughout the state.
Key Responsibilities
- Responsible for the onboarding process and ensuring members gets the most out of their membership as well as how to use the space, channels, tools available to connect with other members or mentors
- Design and implement new services, events and programs for the community as well as refining current ones
- Host our community and push community related communications to members via our online platform, media channels and in-space communication
- Be available at the front desk when required during the day and answer any questions, help members troubleshoot when they have tried a process themselves and need support
Skills Required
- Exceptional work ethic & self-starter
- Strong customer-service orientation
- Exceptional organisational skills
- Great communication skills - written and verbal
- Great at building meaningful relationships across industry, universities and government
- Ability to develop ownership and autonomy
- Passionate about entrepreneurship and innovation
- Some flexibility with adhoc and after-hours working hours
You do not need IT experience for this job, but you must be comfortable with software tools and ready to learn new systems. We have vendors available to support our IT infrastructure but need someone on-site to support and address day-to-day issues.
We are an equal opportunity employer and strongly support applications from diverse backgrounds and communities.
To Apply : Submit your resume and a cover letter by August 30th to ashleigh@spacecubed.com with the subject [Spacecubed Community Coordinator Application] and a short paragraph as to why you think you would be great for this role, how you can help grow Spacecubed and the WA Startup Ecosystem.
